Terms of service

Terms of Service

S2W Creations

This website is operated by S2W Creations. Throughout the site, the terms “we”, “us” and “our” refer to S2W Creations. By visiting our site and/or purchasing something from us, you agree to be bound by the following Terms of Service.

Please read these terms carefully before accessing or using our website.

1. Online Store Terms

By using this site, you represent that you are at least the age of majority in your state or province of residence.

You may not use our products for any illegal or unauthorized purpose. Any violation of these terms may result in termination of services.

2. Custom Products

S2W Creations specializes in custom and personalized products, including laser engraved items, acrylic creations, UV printed products, and event décor.

By placing an order, you acknowledge that:

  • All custom items are made specifically for your order.
  • Customers are responsible for reviewing all submitted details including names, spellings, dates, logos, and design selections.
  • Once production begins, orders cannot be modified or cancelled.

Because items are custom-made, we do not accept returns or refunds, except in cases of production defects or damage during shipping.

3. Production & Turnaround Time

All products are produced after an order is placed.

Estimated production times may vary depending on:

  • Product type
  • Order size
  • Current order volume
  • Custom design requirements

Estimated production timelines provided on the website are not guaranteed delivery dates.

S2W Creations is not responsible for delays caused by shipping carriers.

4. Product Variations

Due to the nature of custom and handmade production, minor variations may occur.

Examples include:

  • Wood grain differences
  • Slight color variation
  • Small alignment differences
  • Natural material imperfections

These variations are considered normal and are not considered defects.

5. Intellectual Property

All designs, product photos, branding, graphics, and content on this website are the property of S2W Creations and may not be reproduced, copied, or used without written permission.

Customers submitting logos, images, or artwork confirm that they have the legal right to use those materials. S2W Creations is not responsible for copyright or trademark violations related to customer-submitted artwork.

6. Pricing & Payment

All prices are listed in U.S. dollars and are subject to change without notice.

We reserve the right to modify or discontinue products at any time.

Payment must be completed at checkout before production begins.

7. Order Refusal

S2W Creations reserves the right to refuse or cancel any order for reasons including but not limited to:

  • Suspected fraud
  • Offensive or inappropriate custom requests
  • Copyright or trademark concerns
  • Product availability

8. Limitation of Liability

S2W Creations shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

Our liability is limited to the value of the purchased product.

9. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be posted on this page.

10. Contact Information

Questions about the Terms of Service should be sent to:

S2W Creations
Email: info@s2wcreations.com